Design example
Banking
Anti-bribery learning. Practise the judgement.
Case-led explanation, interactive classification, assessment and three-language course design.
Explore the approach ↗CASE STUDIES / CONNECTED CAPABILITY
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Explore project stories, anonymised practices and design examples across Enterprise Learning, Enterprise Custom Content, and Enterprise AI & Ontology.
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18 published entries
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Design example
Banking
Fraud awareness. Make the next step clearer.
Scenario-led fraud awareness, reporting responsibilities, judgement questions and three-language course design.
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Design example
Banking
Technology risk. Practise the next decision.
A historical design example combining email-link judgement, guided questions and technology-risk responsibilities.
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Editorial guide
Banking
Beyond course completion: assessing technology-risk judgement
Review recognition, action and reasoning while distinguishing assessment evidence from workplace outcomes.
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Design example
Banking
Personal data. Everyday decisions.
Privacy-awareness learning design with a new illustrative image, a 10-second course simulation and an interactive SCORM demonstration.
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Editorial guide
Banking
Privacy training: teach the decision, not just the rule
Design familiar situations, defensible questions and useful feedback, with clear ownership of source review.
Read guide ↗Editorial guide
Cross-industry
LMS, CPD and TMS: three different management needs
An LMS, a training management system and CPD management can support the same learning programme, but they answer different questions. Start by identifying the decision your organisation needs to make, rather than collecting feature names.
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Design example
Insurance
Wealth fundamentals. Compare. Question. Explain.
A financial-learning design example combining visual comparison, character-led questions and explanatory feedback.
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Editorial guide
Insurance
Financial product training: better questions, clearer explanations
A practical design approach to consistent comparisons, meaningful questions, explanatory feedback and source ownership.
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Design example
Banking
Reputation risk. Recognise. Respond. Review.
A banking learning-design example combining workplace dialogue, judgement choices, matching practice and assessment.
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Editorial guide
Banking
Reputation-risk training starts with the employee decision
Turn a broad risk topic into role-specific situations, clear responsibilities and reviewable learning activities.
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Cross-industry
What to put in a custom courseware brief
A strong brief describes what people should do differently after learning. “Understand the policy” is a starting point; a clearer goal identifies the decision, action or error the course should address.
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Cross-industry
Give AI a clear job before asking it to do more
A broad instruction such as “improve operations” leaves ownership and completion unclear. A useful assignment names the business outcome, the intended user and the deliverable to review.
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Banking
Banking training updates: connect content, assessment and evidence
Keep product and process training aligned as responsibilities and operating instructions change.
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Insurance
Insurance scenario learning: turn knowledge into a reviewable decision
Design role-based practice with clear feedback, assessment and maintenance responsibilities.
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Retail & consumer goods
Retail product training: build a programme managers can reinforce
Connect short learning, practice and store-level coaching without losing control of content updates.
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Aviation
Aviation system training: scope simulation around real tasks
Plan guided practice, assessment and version maintenance before a system or workflow changes.
Read guide ↗Editorial guide
Manufacturing
Manufacturing workforce learning: align SOP training with practice
Connect procedure changes, task-based learning and operational ownership across distributed teams.
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