Design example
Banking
Anti-bribery learning. Practise the judgement.
Case-led explanation, interactive classification, assessment and three-language course design.
Explore the approach ↗INSIGHTS & CASES
Ideas and experience.
Business in action.
Practical guides, industry perspectives and design examples for enterprise learning, custom content and human–AI collaboration.
Search covers the titles, summaries and classifications in this library. Design examples explain an approach; they do not establish client outcomes.
18 published entries
No published entries match these filters yet. Clear the filters to explore the library.
Design example
Banking
Fraud awareness. Make the next step clearer.
Scenario-led fraud awareness, reporting responsibilities, judgement questions and three-language course design.
Explore the approach ↗
Design example
Banking
Technology risk. Practise the next decision.
A historical design example combining email-link judgement, guided questions and technology-risk responsibilities.
Explore the approach ↗
Editorial guide
Banking
Beyond course completion: assessing technology-risk judgement
Review recognition, action and reasoning while distinguishing assessment evidence from workplace outcomes.
Read guide ↗
Design example
Banking
Personal data. Everyday decisions.
Privacy-awareness learning design with a new illustrative image, a 10-second course simulation and an interactive SCORM demonstration.
Explore the approach ↗
Editorial guide
Banking
Privacy training: teach the decision, not just the rule
Design familiar situations, defensible questions and useful feedback, with clear ownership of source review.
Read guide ↗Editorial guide
Cross-industry
LMS, CPD and TMS: three different management needs
An LMS, a training management system and CPD management can support the same learning programme, but they answer different questions. Start by identifying the decision your organisation needs to make, rather than collecting feature names.
Read guide ↗
Design example
Insurance
Wealth fundamentals. Compare. Question. Explain.
A financial-learning design example combining visual comparison, character-led questions and explanatory feedback.
Explore the approach ↗
Editorial guide
Insurance
Financial product training: better questions, clearer explanations
A practical design approach to consistent comparisons, meaningful questions, explanatory feedback and source ownership.
Read guide ↗
Design example
Banking
Reputation risk. Recognise. Respond. Review.
A banking learning-design example combining workplace dialogue, judgement choices, matching practice and assessment.
Explore the approach ↗
Editorial guide
Banking
Reputation-risk training starts with the employee decision
Turn a broad risk topic into role-specific situations, clear responsibilities and reviewable learning activities.
Read guide ↗Editorial guide
Cross-industry
What to put in a custom courseware brief
A strong brief describes what people should do differently after learning. “Understand the policy” is a starting point; a clearer goal identifies the decision, action or error the course should address.
Read guide ↗Editorial guide
Cross-industry
Give AI a clear job before asking it to do more
A broad instruction such as “improve operations” leaves ownership and completion unclear. A useful assignment names the business outcome, the intended user and the deliverable to review.
Read guide ↗Editorial guide
Banking
Banking training updates: connect content, assessment and evidence
Keep product and process training aligned as responsibilities and operating instructions change.
Read guide ↗Editorial guide
Insurance
Insurance scenario learning: turn knowledge into a reviewable decision
Design role-based practice with clear feedback, assessment and maintenance responsibilities.
Read guide ↗Editorial guide
Retail & consumer goods
Retail product training: build a programme managers can reinforce
Connect short learning, practice and store-level coaching without losing control of content updates.
Read guide ↗Editorial guide
Aviation
Aviation system training: scope simulation around real tasks
Plan guided practice, assessment and version maintenance before a system or workflow changes.
Read guide ↗Editorial guide
Manufacturing
Manufacturing workforce learning: align SOP training with practice
Connect procedure changes, task-based learning and operational ownership across distributed teams.
Read guide ↗